Refund & Cancellation Policy

Legal Infinix is a trusted partner that places importance on trust, transparency, and long-lasting relationships while providing professional services. To ensure a smooth process, we encourage customers to review our detailed instructions for submitting refund or cancellation requests before proceeding. 

Cancellation within 24 Hours:

If a cancellation request is made within 24 hours of payment and work has not started, the customer is eligible for a refund with no deductions. 

Non-Refundable Government Fees:

Please remember that any government or statutory fees paid on behalf of the users are strictly non-refundable under any situation.

However, the official payment receipt, challan, or acknowledgement issued by the respective government department will be shared with users as proof of payment.

Cancellation request after 24 hours but within 7 days:

• A 20% reduction applies to the total amount paid.
• Deduction covers administrative and documentation process costs. 
• include the initial operations and the professional team’s efforts. 
• The remaining 80% will be refunded through the original payment method.

Cancellation After 7 Days: 

• Cancellations made after 7 days are eligible for a pro-rata refund.

• Refund depends on the work being finished by the time of cancellationf cancellation. 

• The percentage of series delivered will influence the refund calculation amount. 

• Time, resources, and professional effort are evaluated thoroughly.

• Legal infinix operational team taked final binding refund decision. 

Refund Request Process:

• All cancellation and refund-related requests must be sent via email.
• The timestamp of the email received at the address will be considered the official time for the refund information. 

To ensure quick processing, customers are advised to include:

• Order or invoice number 
• Registered email address
• Payment details 
• Brief reason for cancellation 
• An incomplete request may result in processing delays.

Processing Time and Policy Acceptance:

Approved refunds are processed through the original payment method. Processing times may vary by bank or payment provider when paying on legalinfinix.com. You confirm that you have read, understood, and accepted the refund and cancellation terms. policy